Ouch! That Stereotype Hurts... Communicating Respectfully in a Diverse World

Type
Book
Authors
ISBN 10
1885228724 
ISBN 13
9781885228727 
Category
Unknown  [ Browse Items ]
Publication Year
2006 
Pages
75 
Description
If you want to be a more effective communicator in today’s diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in this book. Within the pages, you will discover: - Concrete guidelines for ensuring your message gets across to a diverse group of listeners; - The Six-Step Communication Recovery model for what to do when things go wrong and you have your foot in your mouth; - 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias; - A Checklist for Communicating Respect and Inclusion - from Amzon 
Number of Copies

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